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Case Study Two – Abacus Wealth Services

Abacus Wealth Services are based in Brierley Hill and are a Senior Partner Practice of St. James’s Place Wealth Management.

Their managing director Nigel Round consulted with us during the summer of 2020 (the Coronavirus pandemic year) with a view to providing a range of mental health support and wellness services having seen the impact that the restrictive rules and regulations were having on not only his staff, but on the service industry as a whole.

Always an innovator and pragmatic altruist, Nigel made the decision to partner with Tranceform Psychology through our commercial mental health business Prevental Healthcare Limited in order to identify any ‘at risk’ employees as well as to implement a proactive wellness approach in the full knowledge that investing in his teams mental fortitude would be a win-win situation!

Abacus Wealth Services support staff working apart during Covid-19 lockdowns

Colleagues at a leading Brierley Hill financial services company have been supported through the challenges to their mental health of working apart during the COVID-19 lockdown.

“We want people to be able to feel stronger in coping with life generally, so employee wellbeing is vital for us as employers.” Nigel Round, managing director

Colleagues at a leading Brierley Hill financial services company have been supported through the challenges to their mental health of working apart during the COVID-19 lockdown. 

Staff at Abacus Wealth Services Ltd, in Two Woods Lane, have received help with coping with the impact of carrying out their duties in isolation due to the national social distancing measures introduced during the pandemic.

Working with Prevental Healthcare, based in Wombourne, the management at Abacus Wealth Services have offered a programme of proactive support for employees initially in the form of a “resilience screening” service. 

Recognising the potential risks of staff working for the company away from the office surroundings and the support of their teams, the management wanted to give employees the chance to share how they were feeling to prevent issues escalating. 

Having completed a survey which offered the opportunity to discuss feelings of stress and anxiety, those needing further support had the offer of taking a course to help their situation. The questionnaires were completed on a confidential basis with the findings going exclusively to Prevental rather than their employer. 

The multi-session individualised programme of applied psychology, coordinated with Prevental Healthcare, is aimed at helping participants develop a higher level of resilience as well as a wide range of coping skills for life and work-based challenges. 

Nigel Round, Managing Director of Abacus Wealth Services, wanted to bring in expert help to support staff following the disruption to working routines from the COVID-19 pandemic and accompanying lockdowns introduced since March. 

Nigel said: “We recognise people have been locked away and may not have had the benefit of leaving their homes, which can be claustrophobic for many. As a business which supports people we know some can feel weak having to seek help, but we believe coping skills are extremely beneficial in the long term. 

“As an employer we want people to be able to deliver better output over time but our concern for employees goes beyond the short-term future. We want people to be able to feel stronger in coping with life generally, so employee wellbeing is vital for us as employers.” 

While traditionally seen as a conservative sector to work in, Nigel believes it is important that  employers in financial services are open to newer ways of supporting staff and their general health. 

He said: “We are a caring business as financial advisers, so we want people to be able to achieve  their working objectives and have a happier life in general. We are not just here to help people during the COVID pandemic as we want to help them identify and resolve wider issues in their lives.”

Tranceform works with local businesses to support mental health issues in the workplace, including the delivery of in-house training seminars, development and implementation of regulatory systems for managing work-related stress and psychological well-being, one-to-one support in-clinic as well as Employee Assistance Programmes & Retained Service contracts.

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